Our Team

From the very beginning, we were a team of dedicated travel consultants who chose to take a leap of faith — leaving behind safer opportunities to devote ourselves entirely to this craft. Fifteen years later, that vision has flourished, and Tonkin Voyage stands today as a boutique agency of reference in Southeast Asia.

Our mission is clear: to be the leading boutique travel agency, offering journeys that are authentic, refined, and holistic. We do not strive to be the largest, but to remain the most attentive — tailoring each itinerary into a once-in-a-lifetime experience.

Today, we are proud to introduce our dedicated team — professionals united by experience, passion, and the art of creating extraordinary journeys.

Minh Cong PHAM – Director

As Managing Director, my primary role is to ensure that your experience with us is nothing short of exceptional, by providing a service that is both personalized and professional. I oversee our internal operations to guarantee efficiency, applying the best practices available. At the same time, I dedicate myself to the growth and motivation of our team, making sure we are always prepared to meet and exceed your expectations.

I look forward to welcoming you and contributing to the creation of a truly memorable journey.

Vy NGUYEN (Ms) – Sales Manager

Graduating Tourism Management at VNU, Vy has worked as a travel consultant for more than eight years before joining Tonkin-Travel.com.

As one would expect, she has a love for travel and a passion for learning new things and is thrilled to have landed her dream job with the Tonkin-Travel Team. Nothing makes Vy happier though than when she dissects exactly what a client wants and needs from a holiday.

She is attentive to detail and her knowledge of Vietnam and South East Asia is so proficient that she will proudly challenge any Lonely Planet or Rick Steves guide.

“Travel and change of place impart new vigour to the mind.”
– Seneca

Lee (Ms ) – Travel Consultant

Thanh Tu VU (Ms) – Operator

After years of working in the front line of tourism, Tu has gained a wealth of valuable experience by personally operating many successful tours.

Due to these savvy connections, she has a vast network and is a very talented coordinator of all the important elements of travel such as accommodation, restaurant recommendations, day tours and transport.

Any issue on a tour with Tonkin-Travel will be dealt with promptly and personally by Tu. Thus, her exceptional skillset means you enjoy a hassle-free journey.

“No one realizes how beautiful it is to travel until he comes home and rests his head on his old, familiar pillow.”
– Lin Yutang

Thuy HOANG (Ms. Jennifer) – Travel Consultant

Xin Chào and Welcome! My name is Thuy or you could call me Jennifer. Having a passion for travel, I began working in tourism industry as a student in Hanoi Open University since 2009. I love helping travelers plan fascinating holidays as well as bringing a beauty of Vietnam to the World. With 9 years of experience in the field, I am confident to provide guests great recommendations and huge hospitality.

“Traveling – it leaves you speechless, then turns you into a storyteller.”
– Ibn Battuta

Thanh Tam (Ms. Boney) – Travel Consultant

Hello, My Vietnamese name is Ngo Thi Thanh Tam but you can call me as Boney. I have worked in tourism since 2012. I love my job because I am a travelholic. I understand that travelling can bring me great and uncountable values by knowledge about culture, history, the beauty of each destination…

If you are looking for a trip which can make you be happy, have memorable moments with your beloved people or you want to experience the local life, explore the hidden beauty of each destination, please do not hesitate to send me your travel enquiry, I will try my best to assist you in organizing an unforgettable trip.

 “Think positively and positive things will come”
-Unknown

Thao NGUYEN (Ms.) – Travel Consultant

Thao first began working in the travel industry as a way to nurture her own passion for travel. Five years later, she still considers it her dream job. Assisting clients in fulfilling their travel dreams while providing them with excellent value is something that she takes great pleasure in.

In addition to travel, Thao also enjoys food and cooking – so be sure to ask her for her food recommendations as well. Together these passions create a great balance between work and life that she hopes will inspire others.

“Traveling – it leaves you speechless, then turns you into a storyteller.”
– Ibn Battuta

Nga TRAN (Ms) – Travel Consultant

One could describe Nga as having an extremely precise mind. She is an incredibly proficient guide who can determine exactly what a traveler needs for a successful journey. Her English is solid and she is always able to recommend the best hotels and restaurants around to cater to each individual client.

Nga’s s a perfectionist – this means every detail gets taken into account. As a result, you avoid all preventable dilemmas and receive the ultimate itinerary.

“Travel is the door to the world.”
-Unknown

Eleanor SANDER O’HEARN (Ms) – Marketing Manager 

Having recently moved to Hanoi from Sydney for the food and to be our Marketing Manager (in that order), she graduated from university in 2016 with a Bachelor of Business complementing her Advanced Diploma in Hotel & Resort Management.

Eleanor spent close to four years working at one of Australia’s Top 10 hotels and therefore recognises the importance of a holiday going to plan. Her goal is to encourage fellow Australians to visit the wonders of Vietnam & she shares the Tonkin-Travel ethos that the best marketing strategy is unparalleled customer service.

“Vacation calories don’t count.”
-Unknown